ColbyJack's Commands
In the below table, we've listed all of ColbyJack's available commands in their entirety.
We'd like assistants to know that, while the table says "Meant for Visitors", the assistants can very well be like visitors themselves if they also have problems they want solved! (They cannot accept their own cases, of course.)
| Command | Places Accepted | Meant for Visitors | Meant for Assistants | Description | Places Used |
|---|---|---|---|---|---|
| !new | Directly to ColbyJack. | Yes | No | Creates a new case. | Getting Assistance - Step 2 |
| !reopen | In the case's channel | Yes | No | If you closed the case as solved, and the case isn't actually solved, or if the assistant is no longer available or satisfactory and you want a new one, this will do all that. | Getting Assistance - Step 2 |
| !clear | Directly to ColbyJack | Yes | No | Clears and restarts the description, if you messed up somewhere. | Getting Assistance - Step 2 |
| !done | Directly to ColbyJack | Yes | No | Let ColbyJack know when you are done describing a case. | Getting Assistance - Step 2 |
| !accept [case #] | Directly to ColbyJack | No | Yes | Announce yourself as the assistant who will help this user out in this case. Be sure to replace [case #] with the number of the case. For example, !accept 3 accepts case #3. | Getting Assistance - Step 3 |
| !report [message] | Anywhere | Yes | Yes | This sends a report to the administrators. Replace [message] with a short message describing what's going on. | Getting Assistance - Step 4 |
| !voice [name] | Anywhere | Yes | Yes | Only you and/or an assistant are allowed to speak. To give someone else speaking permissions, use this command. Replace [name] with the name of the user you wish to give speaking permissions to. (Assistants can also use this to give someone speaking permissions in the main channel. However, this should only be used for a good reason!) | Getting Assistance - Step 4 |
| !close | In the case's channel | Yes | No | Closes a case, and marks it as solved. | Getting Assistance - Step 5 |
| !cancel | In the case's channel | Yes | No | If the case was created accidentally, or otherwise decide against creating the case afterwards, this command will cancel it. This case will eventually be deleted from the system. | Getting Assistance - Step 5 |
| !nominate [message] | In the case's channel | Yes | No | This nominates the current assistant to recieve the Exceptional Assistant Reward. | Getting Assistance - Step 5 |
| !casechan | Anywhere | No | Yes | This is a special command for ColbyJack. There may be a rare instance where ColbyJack fails to join all the channels he is supposed to. If ColbyJack is ever absent, an assistant may call this, and ColbyJack will join every channel he knows about again. | N/A |